Contents
Preface
Introduction
PART 1 / PEOPLE
1 / Get Out of the Office and Circulate Among the Troops
2 / Build Strong Alliances
3 / Persuade Rather Than: Coerce
PART II/ CHARACTER
4 / Honesty and Integrity Are the Best Poliaes
5 / Never Act Out of Vengeance or Spite
6 / Have the Courage to Handle Unjust Criticism DONALD T. PHILLIPS
7 / Be a Master of Paradox
PART III / ENDEAVOR
8 / Exercise a Strong Hand-Be Decisive
9 / Lead by Being Led
10 / Set Goals and Be Results-Oriented
11/ Keep Searching Until You Find Your « Grant »
12 / Encourage Innovation
PART IV / COMMUNICATION «
13 / Master the Art of Public Speaking
14 / Influence People Through Conversation and Storytelling
15 / Preach a Vision and Continually…
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